Whether this is your first inContact User Conference or you attend every year, you can’t afford to miss ICUC 2011.

The focus: equipping your organization with the knowledge, best practices and technology that empower you to deliver the ultimate customer experience.

Learn from the experts – and your peers. In four stimulating days, you’ll connect with other members of the inContact community for technical training, thought leadership, best practices, problem solving – and, of course, networking. The result is a host of insights and ideas you can put to work right away when you return to the office.

ICUC 2011 is all about your customer – and you. It’s about how your organization can gain a competitive advantage – and increased profits – through superior customer service. Don’t miss this once-a-year opportunity. Make plans to attend now.

What’s in store for you at ICUC 2011? Among the highlights:

• Keynote by CRM thought leader and pioneer, Martha Rogers, Ph.D.
• Technical track with sessions for IT professionals at every experience level, beginner to expert. New this year: inContact certifications, and for new users, basic inContact training (a $2,000 value) – at no additional cost. Plus, don’t miss the return of Coder Royale, the ultimate expert challenge!
• Problem solving and product demos. Bring your inContact questions and challenges, large or small, to the Solutions Center for answers from experts.
• Business track for managers and C-level professionals. Gain insight on key industry issues – security, social media, outsourcing, WFO, more. Benefit from best practices from call centers of all sizes, in all industries.
• What’s New in inContact, plus industry trends and technology that will transform your business!

Check out the agenda, see the value and register today.

Questions? Call 877-284-9970 or email icuc@inContact.com